Acceptable Use Policy

Last updated: October 29, 2025

1. Purpose

This Acceptable Use Policy outlines permitted and prohibited uses of the HelixPoint platform. By using our services, you agree to comply with this policy.

2. Permitted Uses

HelixPoint services may be used for lawful purposes related to:

  • AI-powered creative and conversational software
  • Workflow automation and productivity tools
  • Developer tools and API integrations
  • Subscription-based digital services

3. Prohibited Uses

You may NOT use HelixPoint for any of the following:

Financial Services

  • Money transmission or currency exchange services
  • Investment platforms or securities trading
  • Banking or financial institution services
  • Check cashing or money order services
  • Peer-to-peer payment services between users

Gambling and Gaming

  • Online casinos or gambling platforms
  • Sports betting or wagering services
  • Lotteries or sweepstakes with monetary prizes
  • Skill-based gaming with cash prizes

Cryptocurrency and Digital Assets

  • Cryptocurrency exchanges or trading platforms
  • ICOs, token sales, or cryptocurrency offerings
  • NFT marketplaces where assets can be resold
  • Blockchain-based currencies or tokens
  • Mining services or staking platforms

Prohibited Sexual Content

  • Child sexual abuse material (CSAM)
  • Sexual content involving minors
  • Non-consensual sexual content
  • Exploitative, abusive, or coercive sexual material
  • Content that violates applicable laws or regulations

Illegal Activities

  • Any activity that violates local, state, or federal laws
  • Sale of illegal goods, drugs, or controlled substances
  • Weapons, ammunition, or explosives
  • Counterfeit goods or stolen property
  • Services that facilitate illegal activities
  • Fraudulent or deceptive practices
  • Child sexual abuse material (CSAM) or any content involving minors in sexual contexts
  • Sexual content involving minors or content that exploits children
  • Hate speech, incitement to violence, or content promoting violence against individuals or groups
  • Copyright infringement, trademark violation, or intellectual property theft
  • Distribution of content that violates intellectual property rights

High-Risk Businesses

  • Multi-level marketing or pyramid schemes
  • Get-rich-quick schemes or "guaranteed" investment returns
  • Unregulated financial services
  • Tobacco, vaping, or cannabis products
  • Pharmaceuticals or prescription drugs without proper licensing

Prohibited Technical Activities

  • Attempting to circumvent security measures
  • Reverse engineering or decompiling our software
  • Automated scraping or data harvesting
  • DDoS attacks or overwhelming our infrastructure
  • Introducing malware, viruses, or harmful code
  • Unauthorized access to accounts or systems

4. Service Access & Usage Tokens

Some HelixPoint services may use non-monetary usage tokens or internal units to measure access to software features. These units:

  • Have no cash value
  • Are non-transferable
  • Cannot be redeemed, withdrawn, or exchanged
  • Exist solely to enable access to digital services

5. Customer Responsibilities

Customers must:

  • Use services only for their intended purpose
  • Not engage in fraudulent purchases or chargebacks
  • Keep account credentials secure and confidential
  • Report security vulnerabilities responsibly
  • Comply with all applicable laws and regulations

6. Fraud Prevention

HelixPoint employs reasonable technical and operational measures to detect and prevent fraudulent activity, abuse, and misuse of its services.

7. Monitoring and Enforcement

HelixPoint reserves the right to:

  • Monitor service usage for compliance with this policy
  • Investigate suspected violations
  • Request additional information about your use of our services
  • Require identity verification when fraud is suspected
  • Temporarily suspend accounts pending investigation
  • Permanently terminate accounts for policy violations
  • Report illegal activity to law enforcement
  • Cooperate with legal investigations and court orders

8. Consequences of Violations

Violations of this policy may result in:

  • Immediate account suspension or termination
  • Legal action and liability for damages
  • Reporting to payment processors and regulatory authorities
  • Permanent ban from using HelixPoint services

9. Reporting Violations

If you become aware of violations of this policy, please report them immediately to:

Email: abuse@helixpoint.co

Include as much detail as possible, including account information and description of the violation.

10. Changes to This Policy

We may update this Acceptable Use Policy at any time. Material changes will be communicated to customers via email. Continued use of HelixPoint services after changes constitutes acceptance of the modified policy.

11. Questions and Contact

If you have questions about what is or isn't permitted under this policy, please contact us at:

HelixPoint LLC

30 North Gould Street

Sheridan, WY 82801

United States

Email: compliance@helixpoint.co